Reading all the great reviews here, I contacted this tour operator. Based on subsequent email exchanges he sent me a costing on Aug 11 with a message as follows (I... read more did not ask for a hotel quote, but had inquired if he had preferential rates from any hotels):
'Here are the cost options for the above 3 days of tour-
1) Just transport cost (Innova AC) : Rs. 15,500
2) Transport and hotel (2 standard non-ac double rooms X 3 nights at Classic Hotel, 3 star): Rs. 38,000
3) Transport, hotel and guide = Rs. 49,000'
Nowhere was it mentioned in any of the correspondence that this was a package which could not be un-bundled or that they had to be taken all together: otherwise the costing would change.On the contrary the individual line items suggested that they were separate services.

When I confirmed that we would like the guide + transport option that had been provided, and requested for a complimentary airport drop, the 'complimentary drop' was agreed, but the cost went up by Rs. 1500. When I asked why there was a change in cost, the initial (written) response on 24 Aug was: 'I don't understand on what basis you are saying that the cost has gone up by Rs. 1500 since I have not given you a cost option for Car+ Guide so far.' To my response that 'If I understood correctly your email of Aug 11 (and the explanation of how I had arrived at the figure), I received the following response: 'Thank you for your attempt. You broke down the cost in a simple way from your point of view. As a tour organizer, there are many ways of packaging and costing a tour. Well, in short, we will not organize the tour for you.'

Choosing not to do business with someone is fine. However, I personally found the tone adopted to be quite offensive. 'Attempt'? What attempt? Was I attempting to cheat this person? The basic issue was that there was no communication that either the so called package could not be unbundled or would incur a cost. This could have been set right in the subsequent correspondence, and I could have been told this politely when I had provided an opening with 'if I understood correctly'.

The entire episode has left a bad taste in the mouth with our first encounter with what is undoubtedly a beautiful land.

  Yai (Yaiphaba Kangjam) is one of the best tour organizers and guide we have ever come across. We (6 people) spent 10 days in NE Indian states of Manipur, Nagaland... read more and Assam in October 2019. With Yai, everyday was fun filled and a great learning experience. His knowledge of local and global history and culture was impressive. We learned a lot about the overlooked battles of Imphal and Kohima on this tour. Everything was well arranged - hotels, drivers, transport, food, etc. Whatever may be your interest to visit north east India - tribal culture, sports, history, arts - on behalf of our group, I highly recommend the services of 'Yai' - our great storyteller and his company Imphal Walks.

Thanks Yai and best wishes!

  Mr Yai is best tour organiser. I personally feel that visit to Manipur is incomplete without knowing its history & mr Yai fills that gap. It’s amazing experience to see... read more Imphal with mr Yai’s eye.

  We are still in Manipur but couldn't resist myself to give feedback about our experience with Mr. Yai. A truly amazing experience of understanding history of Manipur in general and... read more specifically about the battle of Imphal. Mr. Yai is really knowledgeable and keeps you engaged through anecdotes during the tour. A well researched person and passionate about Manipur. Highly recommend exploring Manipur with him.

Thank you Yai for all the conversations and information.

  Very bad experience. Very rude and not the greatest attitude towards people. Would not recommend. Not at all. Please do not go by the misleading reviews on the site.

  The people of the Imphal Valley, the Meitei, have a long, documented history. The heart of the civilization is within the Kangla Fort where Meitei rulers lived as long ago... read more as 33AD. This is where the game of polo was ‘invented’. More recently, the area has been heavily influenced by the British. We were so fortunate to have the company of Yai (Yaiphaba Kangjam), founder of Imphal Walks – an excellent guide. He specialises in the history of the 2nd World War: the battle of Imphal played a pivotal role in preventing the advance of Japanese forces.